Newcastle Family Practice

205 Hunter Street, Newcastle, NSW 2300

Opening Hours

Monday 8:00 – 5:00
Tuesday 8:00 – 5:00
Wednesday 8:00 – 5:00
Thursday 8:00 – 5:00
Friday 8:00 – 5:00
CLOSED Saturday and Sunday

For after hours assistance call
Newcastle After Hours
on 4943 6666 and 4957 7778
Click here for their web site.

Call 49294181

Cancellation/Non-Attendance Fees

We appreciate that unforeseen circumstances sometimes prevent patients from attending appointments. However, missed or late-cancelled appointments impact the care we can provide to others. For this reason, Newcastle Family Practice will be introducing the following fees from Wednesday 26th November 2025.

Late cancellation fee (less than 4 hours)    $50.00
Failure to attend fee for existing patients   $50.00
Failure to attend fee for new patients          $100.00
We look forward to continuing to support your care in collaboration with the team at Newcastle Family Practice

For video consults (and easy appointment booking) please install the AMS Connect app from AutoMed Systems Pty Ltd.

Play Store – Android  and  App Store – IPhone

September

Important Medicare Information

To be eligible to claim a Medicare benefit for a telehealth appointment, Medicare generally requires you to have had an in-person appointment for yourself at the practice within the previous 12 months.

If you have not had your own in-person appointment at the practice within the last 12 months, you may need to book an in-clinic appointment before you are eligible to claim a Medicare benefit for a telehealth consultation.

Please note: Bringing a child, family member or another person to their appointment does not count as an in-person appointment for you.

If you are unsure when you last attended for your own appointment, please contact our reception team and we will be happy to assist.